http://www.sunherald.com/2012/02/02/3726414/progressives-image-capture-technology.html
Consumers can get a quote in minutes by snapping a picture
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MAYFIELD VILLAGE, Ohio -- With Image Capture from Progressive® Insurance, consumers can get a car insurance quote in minutes. The new mobile photo quoting technology, only available from Progressive, simplifies the insurance quoting and buying process by using a smartphone camera and the existing Progressive app. Image Capture is a first in the insurance industry, capitalizing on the popular technology used to deposit checks in the banking industry.
To use Image Capture, consumers enter their zip code and take a picture of their driver’s license, Vehicle Identification Number or existing insurance ID card with their smartphone. The app scans the image for information such as name and address, and auto-populates the necessary information to get an auto insurance quote. The user confirms the information is correct, and receives an auto insurance quote in minutes, with the option to buy the policy.
“We introduced Image Capture with the goal of simplifying the process of getting an auto insurance quote,” said Matt Lehman, Progressive’s mobile business leader. “The new technology gives consumers another way to get insurance by using items most people have in their pocket or purse – a smartphone and a driver’s license.”
Image Capture, powered by Mitek Systems, will initially roll out to 15 states in February. Additional states will be added throughou
Read more here: http://www.sunherald.com/2012/02/02/3726414/progressives-image-capture-technology.html#storylink=cpy
Wednesday, February 8, 2012
Friday, February 3, 2012
the Road Safety Remuneration Bill set to go through Federal Parliament early this year, the TWU has been active in lobbying NSW MPs to sign a pledge t
http://www.twunsw.org.au/enews/Safe_Rates_Campaign_continues.shtml
2 Feb, 2012
With the Road Safety Remuneration Bill set to go through Federal Parliament early this year, the TWU has been active in lobbying NSW MPs to sign a pledge to support the legislation.
Currently we’ve received undertakings from a number of MPs to sign this pledge but are still pressing forward to get the support this bill deserves.
Recently Stephen Jones, the Federal Member for Throsby on the South Coast, met with TWU official Lee Lawler and member Len Hartley and discussed the bill. Stephen has publicly declared his support for the bill and signed our pledge.
2 Feb, 2012
With the Road Safety Remuneration Bill set to go through Federal Parliament early this year, the TWU has been active in lobbying NSW MPs to sign a pledge to support the legislation.
Currently we’ve received undertakings from a number of MPs to sign this pledge but are still pressing forward to get the support this bill deserves.
Recently Stephen Jones, the Federal Member for Throsby on the South Coast, met with TWU official Lee Lawler and member Len Hartley and discussed the bill. Stephen has publicly declared his support for the bill and signed our pledge.
The Government will establish a new national road safety system to tackle speed, fatigue and dangerous work practices
http://www.minister.infrastructure.gov.au/aa/releases/2011/November/AA215_2011.aspx
The Government will establish a new national road safety system to tackle speed, fatigue and dangerous work practices in the trucking industry - to make Australia’s roads safer for all drivers.
The new Road Safety Remuneration Tribunal will have the ability to set pay or pay-related conditions to ensure safe driving practices.
This will save lives by ensuring that truck drivers are paid reasonably for the work they do, getting rid of the economic incentive for drivers to take unacceptable risks on our roads.
Around 250 people are killed and more than 1,000 people suffer serious injuries on our roads each year in accidents involving trucks. Most of those deaths involve other vehicles in a collision with trucks.
Truck drivers should not have to speed, overload their trucks, drive excessive hours or cut back on vehicle maintenance just to make a decent living.
The Government will introduce legislation this week to establish a national Road Safety Remuneration System comprising a Road Safety Remuneration Tribunal and a separate education and compliance framework.
The Tribunal will begin work on 1 July, 2012 and will include members from Fair Work Australia along with independent work, health and safety experts.
Where the tribunal determines that a sector of the industry has poor safety outcomes as a result of low remuneration, the tribunal will be able to make a Road Safety Remuneration Order to improve the on-road safety outcomes for drivers operating in that sector.
The Government has been working on this legislation for some time we released the Safe Rates, Safe Roads Directions Paper last year for public submissions and since the Safe Rates Advisory Group was established 12 months ago, industry has been consulted every step of the way.
Research by the National transport Commission shows low rates of pay can lead to and risky work practices by drivers to make ends meet.
These risky practices by drivers include speeding, long hours and using illicit substances.
The truck driving sector continues to have the highest incidence of fatal injuries compared to all other industries with 25 deaths per 100,000 workers in 2008-09 10 times the average for all industries.
In 2010, the total cost of heavy vehicle related accidents involving fatalities and serious injuries was $2.7 billion.
The Road Safety Remuneration System would complement existing and new initiatives in the road transport industry such as the National Heavy Vehicle Regulator.
The Australian Government is committed to improving safety outcomes for truck drivers, while ensuring the long term viability of the road transport industry.
The nation’s roads are shared by all Australians and it is in everyone’s interests to ensure better safety on our roads.
The Government will establish a new national road safety system to tackle speed, fatigue and dangerous work practices in the trucking industry - to make Australia’s roads safer for all drivers.
The new Road Safety Remuneration Tribunal will have the ability to set pay or pay-related conditions to ensure safe driving practices.
This will save lives by ensuring that truck drivers are paid reasonably for the work they do, getting rid of the economic incentive for drivers to take unacceptable risks on our roads.
Around 250 people are killed and more than 1,000 people suffer serious injuries on our roads each year in accidents involving trucks. Most of those deaths involve other vehicles in a collision with trucks.
Truck drivers should not have to speed, overload their trucks, drive excessive hours or cut back on vehicle maintenance just to make a decent living.
The Government will introduce legislation this week to establish a national Road Safety Remuneration System comprising a Road Safety Remuneration Tribunal and a separate education and compliance framework.
The Tribunal will begin work on 1 July, 2012 and will include members from Fair Work Australia along with independent work, health and safety experts.
Where the tribunal determines that a sector of the industry has poor safety outcomes as a result of low remuneration, the tribunal will be able to make a Road Safety Remuneration Order to improve the on-road safety outcomes for drivers operating in that sector.
The Government has been working on this legislation for some time we released the Safe Rates, Safe Roads Directions Paper last year for public submissions and since the Safe Rates Advisory Group was established 12 months ago, industry has been consulted every step of the way.
Research by the National transport Commission shows low rates of pay can lead to and risky work practices by drivers to make ends meet.
These risky practices by drivers include speeding, long hours and using illicit substances.
The truck driving sector continues to have the highest incidence of fatal injuries compared to all other industries with 25 deaths per 100,000 workers in 2008-09 10 times the average for all industries.
In 2010, the total cost of heavy vehicle related accidents involving fatalities and serious injuries was $2.7 billion.
The Road Safety Remuneration System would complement existing and new initiatives in the road transport industry such as the National Heavy Vehicle Regulator.
The Australian Government is committed to improving safety outcomes for truck drivers, while ensuring the long term viability of the road transport industry.
The nation’s roads are shared by all Australians and it is in everyone’s interests to ensure better safety on our roads.
Wednesday, February 1, 2012
nsw More warning for NSW mobile speed cameras
http://news.ninemsn.com.au/national/8411123/more-warning-for-nsw-mobile-speed-cameras
NSW motorists are to get earlier warning of "sneaky" mobile speed cameras.
State roads minister Duncan Gay has ordered bigger signs in camera locations, to eliminate "that whole feeling of entrapment" some drivers experience.
"Sneakiness in this area certainly does concern me," Mr Gay told the Seven Network on Monday.
"Road safety should have a deterrent role."
Private firm Redflex began operating six mobile speed cameras in July 2010, on a contract for the NSW government.
But the Seven Network has reported concerns that motorists are being given little or no notice when they are approaching the devices.
Mr Gay said he had ordered Roads and Maritime Services to replace the old signs.
"I've instructed the department to put in place larger signs, further away from these cameras," he said.
NSW motorists are to get earlier warning of "sneaky" mobile speed cameras.
State roads minister Duncan Gay has ordered bigger signs in camera locations, to eliminate "that whole feeling of entrapment" some drivers experience.
"Sneakiness in this area certainly does concern me," Mr Gay told the Seven Network on Monday.
"Road safety should have a deterrent role."
Private firm Redflex began operating six mobile speed cameras in July 2010, on a contract for the NSW government.
But the Seven Network has reported concerns that motorists are being given little or no notice when they are approaching the devices.
Mr Gay said he had ordered Roads and Maritime Services to replace the old signs.
"I've instructed the department to put in place larger signs, further away from these cameras," he said.
Insurers Use Rewards To Make Customers Safer, Cheaper
http://news.investors.com/Article/599170/201201271358/unitedhealth-progressive-reward-safer-healthier-customers.htm
Just as credit card companies offer rewards points to encourage more shopping, insurers offer incentives to foster safer habits — for your benefit and theirs.
Call it positive reinforcement via positive reimbursement. UnitedHealth Group (UNH), Progressive (PGR) and Allstate (ALL) are among the companies offering incentives in exchange for certain types of actions and behavior.
"You're getting at the heart of insurance business models, which is risk prediction," said Richard Hutchinson, Progressive's general manager for usage-based insurance.
The idea is that safer or healthier people cost less money, and insurers are choosing to reward good behavior rather than punish bad behavior.
Under UnitedHealth's Personal Rewards program, people with chronic conditions can get discounts on premiums or cash for fulfilling tasks on a personalized health road map.
By getting certain tests and screenings, meeting regularly with doctors, and agreeing to "wellness" coaching, policy holders rack up points that can translate to savings of up $1,200 a year.
For now, the program focuses on taking certain actions vs. producing actual results, such as losing pounds or lowering blood pressure. That's supposed to set people up for success rather than set them up for discouragement.
"You could easily succeed," said Yasmine Winkler, senior VP of product and innovation at UnitedHealthcare. "We're making it as easy as possible."
Cost Trade-Offs
The policy holder's employer pays for the incentives, betting that employees who execute a healthy game plan will have lower health care costs.
Personal Rewards is available to Hertz Global Holdings (HTZ) and Jones Lang LaSalle (JLL) workers as well as UnitedHealth employees.
More than three-quarters of UnitedHealth's participants have earned points, and more than half have received some type of reward. They have also seen an average weight loss of 4.5%.
One worker even discovered he had three blocked arteries and had bypass surgery days later. He credited his Personal Rewards road map, which called for certain screenings, with saving his life.
For most participants, the program saves money, provides something to talk about at the water cooler, and pits spouses against each other in weight-loss contests.
"It's interesting to see what people are motivated by," Winkler said. "It's about coming up with the winning combination."
UnitedHealth is thinking about expanding the types of rewards people can get like gift cards or prizes.
The insurer is also developing mobile apps to incorporate in the program and is working with makers of video game consoles to create health-related games.
Just as credit card companies offer rewards points to encourage more shopping, insurers offer incentives to foster safer habits — for your benefit and theirs.
Call it positive reinforcement via positive reimbursement. UnitedHealth Group (UNH), Progressive (PGR) and Allstate (ALL) are among the companies offering incentives in exchange for certain types of actions and behavior.
"You're getting at the heart of insurance business models, which is risk prediction," said Richard Hutchinson, Progressive's general manager for usage-based insurance.
The idea is that safer or healthier people cost less money, and insurers are choosing to reward good behavior rather than punish bad behavior.
Under UnitedHealth's Personal Rewards program, people with chronic conditions can get discounts on premiums or cash for fulfilling tasks on a personalized health road map.
By getting certain tests and screenings, meeting regularly with doctors, and agreeing to "wellness" coaching, policy holders rack up points that can translate to savings of up $1,200 a year.
For now, the program focuses on taking certain actions vs. producing actual results, such as losing pounds or lowering blood pressure. That's supposed to set people up for success rather than set them up for discouragement.
"You could easily succeed," said Yasmine Winkler, senior VP of product and innovation at UnitedHealthcare. "We're making it as easy as possible."
Cost Trade-Offs
The policy holder's employer pays for the incentives, betting that employees who execute a healthy game plan will have lower health care costs.
Personal Rewards is available to Hertz Global Holdings (HTZ) and Jones Lang LaSalle (JLL) workers as well as UnitedHealth employees.
More than three-quarters of UnitedHealth's participants have earned points, and more than half have received some type of reward. They have also seen an average weight loss of 4.5%.
One worker even discovered he had three blocked arteries and had bypass surgery days later. He credited his Personal Rewards road map, which called for certain screenings, with saving his life.
For most participants, the program saves money, provides something to talk about at the water cooler, and pits spouses against each other in weight-loss contests.
"It's interesting to see what people are motivated by," Winkler said. "It's about coming up with the winning combination."
UnitedHealth is thinking about expanding the types of rewards people can get like gift cards or prizes.
The insurer is also developing mobile apps to incorporate in the program and is working with makers of video game consoles to create health-related games.
Wednesday, January 11, 2012
Celent: Usage-Based Auto Insurance Could Help Claims Handling, Pricing
Celent: Usage-Based Auto Insurance Could Help Claims Handling, Pricing
http://www.propertycasualty360.com/2012/01/06/celent-usage-based-auto-insurance-could-help-claim
The benefits of telematics-based auto-insurance products could go beyond better risk selection and pricing, and could include better fraud detection and the ability to provide feedback to consumers on CO2 emissions, fuel consumption and other factors that may lower the cost of driving, according to a Celent report.
In its report, “Telematics-Based Insurance: Has Its Time Finally Arrived?” Celent says insurers are overcoming historic obstacles to offering telematics, or usage-based insurance products. For example, Celent says the cost of devices, installation and servicing has declined, and will continue to fall. The task of transferring data from devices to the insurer has also become easier, as data sent via the 3G network means consumers no longer have to transfer the data themselves to a computer and send it to the insurer.
Even privacy concerns have eased, Celent claims. “Customers’ data-privacy concerns appear to be allayed by the chance of cheaper premiums,” the report notes. It cites a Towers-Watson survey that found nearly two-thirds of U.S.drivers would be willing to alter their driving behavior to achieve a 10 percent insurance discount, and, of those drivers, 76 percent would allow a device in their vehicle to monitor behavior.
As the obstacles are overcome, telematics programs will grow, Celent says. In line with comments made last month by Moody’s, Celent says insurers who do not offer such products will “find themselves insuring shrinking pools of poorer drivers—who will appear to be normal drivers if traditional rating factors are used.”
Celent says insurers’ benefits, though, will go beyond being able to more accurately price risks. “Claims-improvement opportunities include improving fraud detection, for example by using accelerometer readings to gauge the G-force during impacts and settle whiplash claims more accurately; and reducing lead time between accidents and first notice of loss, which increases the likelihood of achieving a speedy and fair settlement before the involvement of third parties,” the report explains.
Celent says location data can also help “sniff out fraud gangs.”
Insurers can also provide insight on what is happening with the vehicle itself, with respect to CO2 emissions and fuel consumption. “This data can be fed back through the customer portal to support decisions around lowering the cost of driving,” says Celent.
The report says, “Insurers can use telematics to directly influence how policyholders drive. At a minimum, [insurers] benefit from the phenomenon in which merely knowing that a device has been installed leads some drivers to moderate their speed and brake more safely.”
Celent adds, “At the extreme, insurers can actively improve driving habits by providing ongoing feedback based on telematics data.”
The “next evolution” of telematics-based products, Celent says, will be to use the device to provide a varying degree of data about how the car is driven, and then using that dat to calculate a premium. “The enhanced version of pay how you drive uses telematics data to provide feedback to the policyholder about how they drive with the intention of improving their driving,” says Celent.
Robin Harbage, director of usage-based insurance for Towers Watson, commenting on where sees telematics-based products today compared to years past, says "In my opinion, 2011 has served as the tipping point for telematics and usage-based insurance. Until now, a few key players were pushing quite hard. Today, almost all major players have a public program or internal pilots."
While widespread use is "less mature," Harbage says that is not hindering regulatory acceptance of the concept. "Regulators almost bend over backwards to help insurers as long as insurers have provisions to be very transparent to policyholders about data privacy, what they're collecting and how they're using it," he says, adding that the warm reception from regulators occurs because telematics replaces proxy variables with data that actually shows why losses occur.
He says the biggest challenge is use of data. Harbage explains, "Because this is so new, insurers don't know exactly what information they should collect. It's not as simple as plugging something in and capturing data. The devices can record quite a bit of data; frequency, accuracy and validity can vary. Think about the end result. What do you want to do with the data?"
http://www.propertycasualty360.com/2012/01/06/celent-usage-based-auto-insurance-could-help-claim
The benefits of telematics-based auto-insurance products could go beyond better risk selection and pricing, and could include better fraud detection and the ability to provide feedback to consumers on CO2 emissions, fuel consumption and other factors that may lower the cost of driving, according to a Celent report.
In its report, “Telematics-Based Insurance: Has Its Time Finally Arrived?” Celent says insurers are overcoming historic obstacles to offering telematics, or usage-based insurance products. For example, Celent says the cost of devices, installation and servicing has declined, and will continue to fall. The task of transferring data from devices to the insurer has also become easier, as data sent via the 3G network means consumers no longer have to transfer the data themselves to a computer and send it to the insurer.
Even privacy concerns have eased, Celent claims. “Customers’ data-privacy concerns appear to be allayed by the chance of cheaper premiums,” the report notes. It cites a Towers-Watson survey that found nearly two-thirds of U.S.drivers would be willing to alter their driving behavior to achieve a 10 percent insurance discount, and, of those drivers, 76 percent would allow a device in their vehicle to monitor behavior.
As the obstacles are overcome, telematics programs will grow, Celent says. In line with comments made last month by Moody’s, Celent says insurers who do not offer such products will “find themselves insuring shrinking pools of poorer drivers—who will appear to be normal drivers if traditional rating factors are used.”
Celent says insurers’ benefits, though, will go beyond being able to more accurately price risks. “Claims-improvement opportunities include improving fraud detection, for example by using accelerometer readings to gauge the G-force during impacts and settle whiplash claims more accurately; and reducing lead time between accidents and first notice of loss, which increases the likelihood of achieving a speedy and fair settlement before the involvement of third parties,” the report explains.
Celent says location data can also help “sniff out fraud gangs.”
Insurers can also provide insight on what is happening with the vehicle itself, with respect to CO2 emissions and fuel consumption. “This data can be fed back through the customer portal to support decisions around lowering the cost of driving,” says Celent.
The report says, “Insurers can use telematics to directly influence how policyholders drive. At a minimum, [insurers] benefit from the phenomenon in which merely knowing that a device has been installed leads some drivers to moderate their speed and brake more safely.”
Celent adds, “At the extreme, insurers can actively improve driving habits by providing ongoing feedback based on telematics data.”
The “next evolution” of telematics-based products, Celent says, will be to use the device to provide a varying degree of data about how the car is driven, and then using that dat to calculate a premium. “The enhanced version of pay how you drive uses telematics data to provide feedback to the policyholder about how they drive with the intention of improving their driving,” says Celent.
Robin Harbage, director of usage-based insurance for Towers Watson, commenting on where sees telematics-based products today compared to years past, says "In my opinion, 2011 has served as the tipping point for telematics and usage-based insurance. Until now, a few key players were pushing quite hard. Today, almost all major players have a public program or internal pilots."
While widespread use is "less mature," Harbage says that is not hindering regulatory acceptance of the concept. "Regulators almost bend over backwards to help insurers as long as insurers have provisions to be very transparent to policyholders about data privacy, what they're collecting and how they're using it," he says, adding that the warm reception from regulators occurs because telematics replaces proxy variables with data that actually shows why losses occur.
He says the biggest challenge is use of data. Harbage explains, "Because this is so new, insurers don't know exactly what information they should collect. It's not as simple as plugging something in and capturing data. The devices can record quite a bit of data; frequency, accuracy and validity can vary. Think about the end result. What do you want to do with the data?"
Thursday, January 5, 2012
Change attitude and take responsibility says road safety expert
http://www.abc.net.au/local/stories/2012/01/03/3401423.htm?site=&source=rss
Change attitude and take responsibility says road safety expert
Western Australia had 16 fewer fatalities on WA roads in 2011 compared to 2010, but the holiday road toll across Australia has been horrific, with 35 people killed, a threefold increase on last year.
0
"The holiday road toll is completely tragic," says Professor Brett Hughes from the Curtin-Monash Accident Research Centre.
"If you look at the road toll across Australia there won't be really obvious pattern as to what happens. Alcohol, speed and fatigue are all factors."
Police patrols, road safety campaigns and highway maintenance are all contributing to reducing accidents overall, but ultimately, Prof Hughes, says, it's up to drivers themselves.
"It's our own responsibility to take care of ourselves, whether we're driving in the city or the country."
"There's this blames shifting that goes on, where city people say it's the country drivers who are the problem and vice versa, but that irrelevant."
"We are all responsible for own safety wherever we are."
Overall however, the number show 2011 was a better one for Western Australian motorists, with the number of deaths and critical injuries on the road steadily decreasing over the past four years.
Sixteen fewer fatalities occurred in 2011 compared to 2010, with the most significant change on regional roads where there were 18 fewer fatalities and 58 fewer critical injuries.
Prof Hughes says it's due to a number of initiatives.
"The police are rolling out speed camera much to the annoyance of some people although I do notice in the paper there is strong support for reducing speed across the board."
"Main roads have been spending a lot of money on the black spot program and reducing hazards on the roadsides"
"The Office of Road Safety has been putting out the message about 'slow down and enjoy the ride.'"
"I think drivers have been taking that on board and doing things like managing their speed and fatigue"
The need to wear a seat belt is still a message that needs to be pressed, he says, particularly in regional areas.
"For whatever reason it seems like the seat belt wearing rate in country areas is not as high as in the urban areas."
"Seat belts are a real issue in terms of the number of fatalities."
"The most common serious crash in country areas is single vehicle run-off road crash."
"That highlights a number of issues about fatigue and driving to the conditions. It also highlight the fact that if a car does run off the road it's going to be serious crash if it hits something."
"I know Main Roads is very sensitive to reducing the number of objects that can be hit by the roadside. They've been putting a lot of effort into barriers protecting cars from hitting trees."
"There are also the audible edge lines, where if your car strays you'll hear the noise and hopefully stray back onto the right part of the lane."
Finally though, Prof Hughes says staying alive on the roads is up to drivers.
"We need to make sure that our drivers are up to standard in terms of the way they drive and the skills that they have."
"Over the holidays, I suggest to people that they give some of the attitude a break."
"Be a little bit more patient, a little more forgiving. It's better to be a few minutes late that to be dead late."
"It's our own responsibility to take care of ourselves, whether we're driving in the city or the country."
"There's this blames shifting that goes on, where city people say it's the country drivers who are the problem and vice versa, but that irrelevant."
"We are all responsible for our own safety wherever we are."
Change attitude and take responsibility says road safety expert
Western Australia had 16 fewer fatalities on WA roads in 2011 compared to 2010, but the holiday road toll across Australia has been horrific, with 35 people killed, a threefold increase on last year.
0
"The holiday road toll is completely tragic," says Professor Brett Hughes from the Curtin-Monash Accident Research Centre.
"If you look at the road toll across Australia there won't be really obvious pattern as to what happens. Alcohol, speed and fatigue are all factors."
Police patrols, road safety campaigns and highway maintenance are all contributing to reducing accidents overall, but ultimately, Prof Hughes, says, it's up to drivers themselves.
"It's our own responsibility to take care of ourselves, whether we're driving in the city or the country."
"There's this blames shifting that goes on, where city people say it's the country drivers who are the problem and vice versa, but that irrelevant."
"We are all responsible for own safety wherever we are."
Overall however, the number show 2011 was a better one for Western Australian motorists, with the number of deaths and critical injuries on the road steadily decreasing over the past four years.
Sixteen fewer fatalities occurred in 2011 compared to 2010, with the most significant change on regional roads where there were 18 fewer fatalities and 58 fewer critical injuries.
Prof Hughes says it's due to a number of initiatives.
"The police are rolling out speed camera much to the annoyance of some people although I do notice in the paper there is strong support for reducing speed across the board."
"Main roads have been spending a lot of money on the black spot program and reducing hazards on the roadsides"
"The Office of Road Safety has been putting out the message about 'slow down and enjoy the ride.'"
"I think drivers have been taking that on board and doing things like managing their speed and fatigue"
The need to wear a seat belt is still a message that needs to be pressed, he says, particularly in regional areas.
"For whatever reason it seems like the seat belt wearing rate in country areas is not as high as in the urban areas."
"Seat belts are a real issue in terms of the number of fatalities."
"The most common serious crash in country areas is single vehicle run-off road crash."
"That highlights a number of issues about fatigue and driving to the conditions. It also highlight the fact that if a car does run off the road it's going to be serious crash if it hits something."
"I know Main Roads is very sensitive to reducing the number of objects that can be hit by the roadside. They've been putting a lot of effort into barriers protecting cars from hitting trees."
"There are also the audible edge lines, where if your car strays you'll hear the noise and hopefully stray back onto the right part of the lane."
Finally though, Prof Hughes says staying alive on the roads is up to drivers.
"We need to make sure that our drivers are up to standard in terms of the way they drive and the skills that they have."
"Over the holidays, I suggest to people that they give some of the attitude a break."
"Be a little bit more patient, a little more forgiving. It's better to be a few minutes late that to be dead late."
"It's our own responsibility to take care of ourselves, whether we're driving in the city or the country."
"There's this blames shifting that goes on, where city people say it's the country drivers who are the problem and vice versa, but that irrelevant."
"We are all responsible for our own safety wherever we are."
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